Privacy Policy for Friels Bar & Restaurant

Last updated: 02/12/2025

1. Who we are — Data Controller

The data controller for the personal data collected via this website is Friels Bar & Restaurant (or Friel, friel legal entity).
Contact details:
- Email: bookings@friel.ie
- Postal address: Friels Bar & Restaurant, 2-4 Kilrea Road, Swatragh, CO Derry BT46 5QF

2. What personal data we collect

Depending on how you use friels.ie, we may collect different types of personal data. Common examples include:

Name, email address, telephone number or other contact details (e.g. when you contact us or sign up for a service, newsletter, enquiry form).
Any other information you voluntarily provide via forms, messages or other interactions (e.g. feedback, comments, requests).
Technical information collected automatically when you visit the site: e.g. IP address, browser type, device type, pages visited, visit date/time — if you use analytics or site-logging.

If you collect more sensitive personal data (or “special category data”) you should list it here — e.g. health information, identifiers, etc. — and explain why and how you process it.

3. Why and how we use your data – Purposes & Legal Basis

We will only use your personal data when we have a lawful basis under UK GDPR. Depending on the context, this may include:

Consent — e.g. if you voluntarily submit your details via a contact form or newsletter sign-up.
Legitimate interests — for example to respond to enquiries, manage your requests, improve our website, provide services, or maintain communication, provided our legitimate interests do not override your rights and freedoms.
Performance of a contract — if you purchase services or enter into a contract with us, and personal data is necessary to deliver those services.
Legal or regulatory obligations — when required by law.

For each category of processing, we commit to specify the purpose (why) and the lawful basis (legal justification) we rely on.

4. Cookies and other tracking technologies

We use cookies (and possibly similar tracking/storage technologies) on our website. When cookies are not strictly necessary for the basic functioning of the site (e.g. analytics, marketing), we will ask for your explicit consent before using them.
Our cookie banner (or consent mechanism) will explain what cookies are used, what data they collect, and how you can manage or withdraw consent.
We encourage you to review our separate Cookie Policy (or section) for full details.

5. Who we share your data with

We will only share personal data with third parties if needed to fulfil the purpose for which the data was collected (e.g. a payment processor, email service provider, analytics provider, etc.), or if required by law or regulatory obligation.
We will disclose the categories or names of the recipients (or types of organisations) with whom data may be shared.

If any transfers are made outside the UK/EEA (or to jurisdictions without a recognised adequacy decision), we will provide details and safeguards.

6. Data storage, retention and security

We will only retain personal data for as long as necessary for the purposes for which it was collected (e.g. to respond to your enquiry, manage accounts, comply with legal obligations).
We will implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage.
When data is no longer needed, it will be securely deleted or anonymised.

7. Your rights as a data subject

Under UK GDPR (and as enforced by the ICO) you have the right to:

Request access to your personal data.
Ask for correction (rectification) of inaccurate or incomplete data.
Request erasure (deletion) of your data, in certain circumstances.
Request restriction of processing, in certain circumstances.
Object to processing, where lawful basis allows.
(If applicable) request data portability — i.e. receive a copy of your personal data in a structured, machine-readable format.
Withdraw consent at any time (where processing is based on consent).

If you wish to exercise any of these rights, please contact us at the contact details above.

We will respond without undue delay and, in any case, within the timeframes required by law.

If you believe we have not complied with our obligations, you have the right to lodge a complaint with the ICO (contact details available on https://ico.org.uk).

8. Changes to this policy

We may update this Privacy Policy from time to time (for example, to reflect changes in law or changes to how we process data). When we do, we will update the “Last updated” date at the top and — where appropriate — notify you (e.g. by posting a prominent notice on our website).

9. Contact information

If you have any questions, concerns or wish to exercise your rights, please contact us at:

Email: bookings@friels.ie
Address: Friels Bar & Restaurant, 2-4 Kilrea Road, Swatragh, CO Derry BT46 5QF

You may also contact the ICO (the UK data protection authority) if needed.

Terms And Conditions

Terms and Conditions

Welcome to Friels Bar and Restaurant (“we”, “our”, “us”). These Terms and Conditions govern your use of our website www.friels.ie (the “Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Website.

1. About Us

Friels Bar and Restaurant

Legal Enity: Friel, friel
Website: www.friels.ie
Email: bookings@friels.ie
Address: Friels Bar & Restaurant, 2-4 Kilrea Road, Swatragh, Northern Ireland, United Kingdom

2. Use of the Website

You agree to use this Website for lawful purposes only and in accordance with these Terms.

You must not:

Use the Website in any way that breaches applicable UK laws or regulations
Introduce viruses, malware, or other harmful material
Attempt unauthorised access to the Website, servers, or databases
Interfere with the proper working of the Website

3. Intellectual Property

All content on this Website, including text, images, logos, menus, graphics, and design, is owned by Friels Bar and Restaurant or its licensors and is protected under UK copyright, trademark, and intellectual property laws.

You may view, download, and print content for personal, non-commercial use only. You must not reproduce, distribute, or commercially exploit any content without our prior written consent.

4. Menus, Pricing & Availability

Menus, prices, and availability displayed on the Website are provided for general information only and may change without notice.

We make reasonable efforts to ensure accuracy but do not guarantee that information is complete, up to date, or free from errors.

5. Bookings & Reservations

Where the Website enables booking requests or enquiries:

All bookings are subject to availability and confirmation
We reserve the right to amend or cancel bookings where necessary
Additional booking terms may apply and will be communicated at the time of booking

6. Allergens & Dietary Information

We take food safety seriously; however, all food is prepared in a kitchen where allergens are present. We cannot guarantee that any dish is completely free from allergens.

Customers with allergies or dietary requirements should inform a member of staff before ordering.

7. Links to Third-Party Websites

This Website may contain links to third-party websites for your convenience. We have no control over the content or availability of those sites and accept no responsibility for them.

8. Limitation of Liability

To the fullest extent permitted by law:

We exclude all liability for loss or damage arising from your use of, or inability to use, the Website
We do not guarantee that the Website will be secure, error-free, or uninterrupted

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under UK law

9. Privacy & Data Protection

Your use of this Website is governed by our Privacy Policy, which explains how we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

10. Changes to These Terms

We may update these Terms and Conditions at any time. Changes take effect immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

11. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of Northern Ireland, and any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.